The customer service I received was outstanding. Jill helped me pick an Internet plan that worked for me and my two young boys. They wanted to make sure they would be able to share all the photos they wanted on their social media pages. Bobby came out to set up the equipment within a few days. They wanted to make sure I was going to get back to surfing online as soon as possible. They were very educated on the equipment and made this process very easy on me. I never felt lost or confused with all the technical stuff when having to decide on a package.